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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shantell Cormier

Shantell Cormier

October 9, 2025

5  out of  5
rating by Shantell Cormier
"Mrs Carlene is amazing she is very helpful. She really takes the time to answer all of my questions and help me with any problems I may have every time I call. If you ever need help with any of your insurance needs give her a call she is amazing!!!! Mrs. Carlene YOUR THE BEST!!!!!!!!"
We responded:
"Hi Shantell, Carlene is a vital part of our team and I am so happy to hear that she was able to provide you with great service. Please know that Berna and our team are here to assist if you have any questions or concerns. -Bruce"
Profile photo of Deidre Leblanc

Deidre Leblanc

September 30, 2025

5  out of  5
rating by Deidre Leblanc
"State Farm insurance employee's are always so helpful, especially Carlene! They explain my policies and keep me updated on my payments."
We responded:
"Hi Deidre! Wow, thank you for the 5 stars! Your kind words inspire us to keep delivering amazing experiences. We hope to see you again soon! -Bruce"
Profile photo of Kayla Thibeaux

Kayla Thibeaux

September 25, 2025

5  out of  5
rating by Kayla Thibeaux
"Mrs Adrian was the most delightful person sweet informative would recommend her to anybody"
We responded:
"Hi Kayla! We’re thrilled you had a 5-star experience! Thank you for your glowing review and your trust in us. We’re lucky to have team members like Adria, and your recognition means a lot. -Bruce"
Profile photo of Marie Hebert

Marie Hebert

September 24, 2025

5  out of  5
rating by Marie Hebert
"Amazing customer service"
We responded:
"Hi Marie! We’re so happy to hear our team could provide excellent service! Your satisfaction is our priority, and we’re always here to help. - Bruce"
Profile photo of Big J Da Barber

Big J Da Barber

September 24, 2025

5  out of  5
rating by Big J Da Barber
"This State Farm Location Is One Of The Best In The Industry With Exceptional Customer Service !"
We responded:
"Your feedback about our service is incredibly rewarding! We’re thrilled we could assist you and make your experience great. Thank you! -Bruce"
Profile photo of Kelly LeGrand

Kelly LeGrand

September 23, 2025

5  out of  5
rating by Kelly LeGrand
"Staff is always willing to go the extra mile to help us out. They literally are a call away the insurance help I need. Every time I call, if the answer is not clear, they will make sure to find out and get right back with us. They are always making sure we are well informed of any upcoming changes, and you can just hear the smile over the phone. :)"
We responded:
"Hi Kelly, we truly appreciate your wonderful review! It's always a pleasure to hear about great experiences like yours. Thanks again for choosing us, and we hope to serve you again soon! -Bruce"
Profile photo of Keylon Ledet

Keylon Ledet

September 23, 2025

5  out of  5
rating by Keylon Ledet
"Agent Michael Broussard was very helpful in getting my new vehicle insured for the best affordable price, would definitely recommend."
We responded:
"Hi Keylon! We’ll make sure Michael knows they made your visit memorable! Thank you for sharing your experience. -Bruce"
Profile photo of Patricia Tate

Patricia Tate

September 15, 2025

5  out of  5
rating by Patricia Tate
"I gave this office 5 stars but if I could give it 101 stars I definitely would!! I can always depend on Whitnie and Adria to help me with whatever I need, they are awesome! Please give them A raise, then other employees. Ill give them all A 5, they all make me feel like family. Sincerely Patricia Tate"
We responded:
"Hi Patricia! We're thrilled you had a 5-star experience! Thank you for your glowing review and your trust in us. Your 5-star review means everything to us! We hope to see you again soon! - Bruce"
Profile photo of Kayla Gary

Kayla Gary

September 11, 2025

5  out of  5
rating by Kayla Gary
"The staff at Bruce Montesano State Farm Insurance Agency is always so helpful, kind & professional & wonderful to work with. They assisted my family member with auto, home and flood policies. Thank you all for you do. We appreciate your time & assistance. Amazing office staff who goes above & beyond."
We responded:
"Hi Kayla! We appreciate your positive feedback and are so glad you enjoyed your visit! Our team works hard to deliver exceptional experiences, and it’s wonderful to see that reflected in your review. -Bruce"
Profile photo of Stacy Bergeron

Stacy Bergeron

September 5, 2025

5  out of  5
rating by Stacy Bergeron
"I want to give a hugh shout out to Adria Theriot for getting to the bottom of a claim that went completely dead! Due to her many efforts I am now getting my vehicle fixed. Thank you and please know you are greatly appreciated"
We responded:
"Stacy! We’ll make sure Adria knows they made your visit memorable! Thank you for sharing your experience. -Bruce"
Profile photo of Adria Theriot

Adria Theriot

September 3, 2025

5  out of  5
rating by Adria Theriot
"Awesome agent with an amazing staff!"
We responded:
"Thank you for your review! If you know someone who’d enjoy our agency, feel free to share your experience! -Bruce"
Profile photo of Allison Davis

Allison Davis

July 30, 2025

5  out of  5
rating by Allison Davis
"Carlene Hebert at State Farm you’ll come out and see her. She’s a very sweet person that can save your money."
We responded:
"Thanks Allison! We’re lucky to have team members like Carlene, and your recognition means a lot. Thank you for your kind words! -Bruce"
Profile photo of eva lasalle

eva lasalle

July 23, 2025

5  out of  5
rating by eva lasalle
"If you need good insurance come on down to state farm in good old breaux Bridge, LA and ask for whitnie Miller and tell her Eva Lasalle sent you"
We responded:
"Hi Eva! We’ll make sure Whitnie knows they made your visit memorable! Thank you for sharing your experience. -Bruce"
Profile photo of Vickie Castille

Vickie Castille

April 23, 2025

5  out of  5
rating by Vickie Castille
"State Farm is such a great company. They always assist me right away and answer all my question. I rate them a 1O."
We responded:
"Hi Vickie! Your feedback about our service is incredibly rewarding! We’re thrilled we could assist you and make your experience great. -Bruce"
Profile photo of Melanie Courville

Melanie Courville

March 21, 2025

5  out of  5
rating by Melanie Courville
"Yesterday I got a call from Carlene at State Farm Office letting me know about a discrepancy with my autopay for my insurance and because she took the initiative to go above and beyond looking out for me so I can update my autopay information. This is what I love about State Farm in Breaux Bridge, they are like family and they lookout for us like family. Thank you Carlene for being so kind & helpful."
We responded:
"Hearing that you loved our customer service makes us so happy! Thank you for mentioning Carlene in your review! They’ll be delighted to know their efforts made your experience special. -Bruce"
Profile photo of Blake Sebastien

Blake Sebastien

March 13, 2025

5  out of  5
rating by Blake Sebastien
"Excellent service and highly recommended.Give them a call for a free quote."
We responded:
"Hi Blake! Your feedback about our service is incredibly rewarding! We’re thrilled we could assist you and make your experience great. -Bruce"
Profile photo of Tanner Thevis

Tanner Thevis

January 28, 2025

5  out of  5
rating by Tanner Thevis
"Matthew saved me $40 a month on my car insurance!"
We responded:
"Thanks Tanner! We appreciate your positive feedback and are so glad you enjoyed your visit! Our team works hard to deliver exceptional experiences, and it’s wonderful to see that reflected in your review. -Bruce"
Profile photo of LaTanya Senegal

LaTanya Senegal

January 20, 2025

5  out of  5
rating by LaTanya Senegal
"Mrs. Whitnie was very helpful, patience, and very understanding."
We responded:
"Hi LaTanya! Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Whitnie. Your support means the world to us, and we can’t wait to serve you again! -Bruce"
Profile photo of Bradley Castille

Bradley Castille

January 20, 2025

5  out of  5
rating by Bradley Castille
"Matthew Montesano is very helpful in understanding the policy. He is very family oriented and wanting the best for my family."
We responded:
"Thanks Bradley! Your feedback about our service is incredibly rewarding! We’re thrilled Matt could assist you and make your experience great. We look forward to seeing you again soon. -Bruce"
Profile photo of Raven Broussard

Raven Broussard

January 17, 2025

5  out of  5
rating by Raven Broussard
"Love when I call the office and Mrs.Whitnie answers the phone! She is always so helpful & such a sweet lady!"
We responded:
"Hi Raven! We’re lucky to have team members like Whitnie, and your recognition means a lot. Thank you for your kind words! -Bruce"
Profile photo of Bronson Breaux

Bronson Breaux

November 1, 2024

5  out of  5
rating by Bronson Breaux
"One of the best State Farm offices in Acadiana. I have been with Bruce for more than 10 years now."
We responded:
"Hi Bronson! We appreciate your loyalty, as it is a pleasure to help with your insurance needs. Please know that our team is always here to help. -Bruce"
Profile photo of Ashlyn Huval

Ashlyn Huval

October 31, 2024

5  out of  5
rating by Ashlyn Huval
"Great service I always can call Berna Breaux and she knows exactly how to help me"
We responded:
"Hi Ashlyn, Berna is a vital part of our team and I am so happy to hear that she was able to provide you with great service. Please know that Berna and our team are here to assist if you have any questions or concerns. -Bruce"
Profile photo of Sadie LeBlanc

Sadie LeBlanc

October 31, 2024

5  out of  5
rating by Sadie LeBlanc
"Bruce’s Agency has the nicest most friendly employees there are!! Always will to help out with any of your questions are concerns! Reach out to them for all your insurance needs!!"
We responded:
"Thank you Sadie for your kind words. Our team prides ourselves on exceptional customer service, and I am so happy to hear that you had a positive experience. -Bruce"
Profile photo of Brenda Naff

Brenda Naff

October 28, 2024

5  out of  5
rating by Brenda Naff
"The agents and office manager are very friendly and happy to assist. Jeana is accommodating, pleasant, and knowledgeable! We have been doing business here since 2018 and have always received the best service. Love this place!"
We responded:
"Thank you, Brenda, for your kind words! We're thrilled you enjoyed your communication with our Office Manager, Jeana. Your feedback motivates us to keep providing excellent service. We look forward to your next visit! -Bruce"
Profile photo of Kyle Nelams

Kyle Nelams

October 28, 2024

5  out of  5
rating by Kyle Nelams
"Mr. Wartelle was very knowledgeable and personable. He truly cared about finding a plan to fit my budget. If you need insurance, give John a call."